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You can visit our website without telling us who you are. We will only know the name of your internet service provider, the page from which you visited us and the pages on our site that you visit. This information will be analysed for statistical purposes and you will remain anonymous as an individual user.

Personal data will only be collected if you provide it to us, for example in an email request or survey. This data will be transmitted in encrypted form in order to prevent misuse of the data by third parties. Your data will be stored and processed in the Federal Republic of Germany.

Personal data collected by our websites will be used for purposes of processing your requests only.

If you have questions about our data privacy statement, you can send questions and suggestions by email at any time to


FAQs about data privacy

What is personal data?
Personal data is information that can be associated with you as an individual. This includes, for example, your name, address, telephone number and email address. It does not include information that cannot be directly connected to your identity (for example, your favourite websites).

How will my data be used?
All personal data collected by our websites will be only for purposes of processing your requests used, in accordance with current applicable requirements for the protection of personal data.

Do I have a right to information?
Of course you have a right to be told at any time what personal data of yours we have retained. In order to do this, please contact us at this email address:

Will my data be shared with third parties?
Your data will not be forwarded to third parties.

What are cookies?
A cookie is a small data record that can be stored on your hard drive. This data record is generated by the web server you connected to with your web browser (e.g. Internet Explorer, Netscape Navigator) and is then sent to you. The cookie allows you to be recognised by the web server without having to re-enter the data you entered before. This ensures that you do not have to supply your user ID on every single page to be identified for personalised services.
Most browsers are now set by default to automatically accept cookies. However, you can set your browser to refuse cookies or report them in advance. In addition, you can delete cookies from your system (e.g. in Windows Explorer) at any time. To do this, please see the help function in your operating system.

Are cookies used on these sites?
Yes, we use cookies on some of our websites, e.g. as part of our customer service.

Does this data privacy statement also apply to other providers’ websites?
These data privacy statements do not apply to the websites of other providers that can be visited through links from our sites. Therefore, please see those providers’ own policies on data privacy.

What about technical security during transmission of my data?
The data we collect is stored in secure operating environments and is not accessible to the public.

Is my connection data stored?
We also store your connection data (such as your IP address) when you visit our websites. We process or use this data after the end of the connection only to the extent required to establish further connections, if any, and to investigate failures of telecommunications equipment and misuse of our telecommunications services.

Is it possible that the data privacy statement may be amended in the future?
The rapid development of the internet requires us from time to time to make adjustments to our data privacy statement. Please see the current version of our data privacy statement in this regard.

Whom should I contact with questions or requests for information?
You can contact with questions, comments, complaints or information requests in connection with our statement on data privacy and processing of your personal data.

Data Protection Officer:
Dietmar Finke
Coesterweg 45
59494 Soest